Let’s take a quick look at the front line manager’s “job”. The front line manager keeps the team going, knows what the team is doing at all times, knows the team members, understands the team, motivates the team, finds the answers, keeps the team organized, solves the problems, schedules the team, gets the supplies for [...]

If I were to sum up this question in one word, it would have to be Dedication.  The dictionary’s version of this word is quite simple, devotion to something….This is such a powerful emotion and as a manager you can certainly feel dedication.  Employees first need to be dedicated to themselves; not everyone is in [...]

These principles are considered to be a guide in the decision-making process: Knowledge Dedicate ourselves to understanding the customer and their needs. Spirit Take actions that are in the best interest of what the company is trying to accomplish. Challenge Question any process in search of a better way to meet company objectives. Responsibility Take [...]